Satisfied

At first I was scared to order, but I don't regret it. The package arrived very quickly evetyrging was in perfect condition. I'm very satisfied and happy with my order. :)

t****

2023-07-12 04:55:35

37

0

Shirt

The logistics process took so long, almost two  months and a halfBut Fedex was fast, I'll give em that.Pls improve your shipping.

k****

2023-04-28 09:39:29

186

0

When ship?

When ship to hong kong,i wait long time :(

w****

2023-04-09 19:11:27

112

0

Good

Fits well

j****

2023-04-05 10:26:48

55

0

Item not delivered

Hello, I have ordered and paid this item long before it was sold out. It's been around a month that I have been waiting for this item and I still didn't receive it.The website is saying that it has been delivered and there is no tracking option on the site.Also the delivery society UPS is saying that the item was blocked at Roissy Charles de Gaulle and is now returning back to Korea. With the shipping bills I paid this hoodie for more than a 100$. For this amount of money I would like to get the item... Can you please help me? 

a****

2022-12-08 22:12:20

84

0

Needs Improvement

Item was delivered as advertised. However, it took nearly four months to get here from date of order.

j****

2022-11-20 21:56:38

186

0

Needs Improvement

Item was delivered as advertised. However, it took nearly four months to get here from date of order.

j****

2022-11-20 21:56:03

77

0

Needs Improvement

Item was delivered as advertised. However, it took nearly four months to get here from date of order.

j****

2022-11-20 21:55:14

59

0

When I get it? Please tell me about shiping schedule

It was not delivered. I definitely ordered it before soldout(24th, October). Could you please tell me about my shipping schedule?

k****

2022-11-17 16:32:17

28

0

Missing delivery

Item was not delivered. Please advice when shipped for delivery.

j****

2022-10-02 22:33:19

50

0

Missing delivery

Hello, order was delivered incomplete. Please advise when item is going to be shipped.

j****

2022-10-02 22:32:03

140

0

Super late!

Ordered 3 items March 18.Gumayusi Jersey, Winter Package and T1 1st term Membership package.finally received this June 29. Literally 2 and 1/2 months after order date. Customer service was no hell at all will multiple repeatative emails and got nowhere. It is July 23 and Still waiting for my other items until now. Oh, and my sister ordered exact same time with me and ordered the same items. She got all of hers months ago! T1 shop staff are no help at all. I dont think im gonna ever order from here again.

r****

2022-07-24 00:28:07

131

0

Missing items

I'm missing my membership items and membership card, I got all of the other stuff but I'm missing those, I would like to know if I will receive them later or what's gonna happen?For anyone that items say delivered, you may check with your country post with your tracking number or use something like AftershipQuality of products is 5* but I'm missing some so that's why 3*, I already sent an email too, hopefully T1 support do something about it

j****

2022-05-05 11:35:41

756

0

I didn't get the package

I don’t know what happened, but I got all the other stuff in stead of this package. I think they should be in one mail box but it isn’t. I have the video of I opened box to prove my saying. What should I do to get the stuff back 

s****

2022-05-04 09:01:38

180

0

Shipment didn't came through

Hey,In my order history is says that this item along with the other ordered items have been delivered however, I haven't received any shipment yet and i also cannot track the orderplease help :)

m****

2022-04-29 23:13:43

216

0

Didn't Recieve It

This is the 3rd messege, please reply for me.

j****

2022-04-26 17:09:51

530

0

More of a navy color than black

I like the hat and it looks good but the color doesnt match the black hoodie I bought with. The hat definately has bluish tint to it which makes look navy and it is more noticeable in a well lit environment.

b****

2022-04-26 13:42:24

70

0

Request not delivered

Only the t-shirt came, everything is missing (T1 Membership 1st term)

k****

2022-04-26 00:48:09

101

0

Didn't receive product but portal says it has been delivered

Hello, I have been waiting for almost 1 month for my order to get to me and like a few days back it started showing that it is out for delivery. I opened T1 Shop's page today to see the status of my order and suddenly it shows "Delivered" when I haven't received any of the 3 items I ordered.

r****

2022-04-24 19:25:07

85

0

Ordered 2 but received 1

I contacted the support about this problem but no answer since 4 days (2022 april 24)

t****

2022-04-24 08:00:23

108

0

Didn't recieve it either

Help, I can't find any place on the website to contact regarding missing orders. I never recieved the membership kit but it shows as delivered on my order history. Please help!

r****

2022-04-23 12:17:01

93

0

Didn't Recieve It

Dear Sir/Madam,           I didn't recieve this item. The info. of  this mail box is showed "4",  and I should recieve 5 items.             However, all info. showed on "My Page" , I should recieve 5 items, in clouded of  "T1 Membership 1st term".           Please help me to check , Thanks a lot.Best RegardsTzu-Ying Yeh

j****

2022-04-22 21:23:16

146

0

Missing

I ordered this membership with a T1 Jumper, Took months and over £50 in shipping and while im extremly happy with the jumper the membership is missing, this new website also doesnt have an option to report missing items or ask for help, I have no way of tracking it and got very confuzed when they didnt come together, if anyone can help please let me know

a****

2022-04-22 18:16:33

90

0

Did not get my sweater

Not sure if its just saying that on the site, but so far I have not gotten my sweater that shows its been delivered when i click on my order. Does not have any way I can track the package as well so I have no idea if this is just a mistake so far or not. I have not received anything in the mail so far though. Not sure how to proceed moving forward or if you guys can give me a tracking number that works so I can see if it has possibly been sent to the wrong place or not. Any help is appreciated. 

d****

2022-04-22 12:14:36

487

0

Order not delivered

I receive nothing yet but on the site they say order delivered.

h****

2022-04-21 03:06:05

450

0

Wrote as Delivered but I received nothing yet.

Hello, I ordered this jersey a month ago and now it's say that it's delivered but I didn't receive anything, does someone had the same issue or a tip for that ? Moreover tracking doesn't work so I have no informations..

l****

2022-04-20 14:36:35

336

0

The worst e-shopping experience

I purchased the jersey on 2022/3/7, and got informed that the jersey was delivered on 3/17. Until today, I still have no idea where the jersey is . Evene though I have sent 3 e-mails to shop@t1.gg, nobody replied. Besides, the offical website doesn't provide any way to track the shipment. This is the worst e-shopping experience in my life. T1 shop sucks 😥

j****

2022-04-19 22:42:33

644

0

It says delivered but it is not delivered.

Sent multiple emails, and got no answer back. Never received any of the ordered item, and cannot track any of the orders. I waited for 1 month+ and it just seems like you guys don't work rather than not being able to work. According to how you guys are operating, it seems like the world has already come to an end, and that there is no shipping service. 

j****

2022-04-11 14:27:00

362

0

"Delivered" But It's Really Not

-says "delivered" but nowhere to be found-no tracking in the year 2022Very worrying that there's multiple complaints like this. Best LoL team but worst store. Not based of you at all, Joseph Patrick Marsh. I will be asking for a refund, but I doubt they'll even do that.

p****

2022-04-01 11:19:11

368

0

Did not recive my order

Hello, i did not recive my order, but the status says it was delivered. Whats going on?

a****

2022-03-31 05:20:13

258

0

Order listed as delivered but have not received anything

Hello, my order has been listed as delivered but I have not received anything and the tracking link for the carrier never worked. I have tried to contact support but I have not received a response so far... Please help and thank you for your time.

t****

2022-03-30 19:33:17

89

0

Order listed as delivered but have not received anything

Hello, my order has been listed as delivered but I have not received anything and the tracking link for the carrier never worked. I have tried to contact support but I have not received a response so far... Please help and thank you for your time.

t****

2022-03-30 19:33:15

66

0

Order listed as delivered but have not received anything

Hello, my order has been listed as delivered but I have not received anything and the tracking link for the carrier never worked. I have tried to contact support but I have not received a response so far... Please help and thank you for your time.

t****

2022-03-30 19:33:08

320

0

Items delivered, customer support took a bit!

It has now been delivered! Altough it took a bit for customer support to respond, they were delivered!Awesome material! Thanks

j****

2022-03-30 06:43:01

284

0

Items delivered, customer support took a bit to respond!

My order was finally delivered! It took a while and customer support took a bit to response, but now I´m happy its finally!Even the box is awesome! Awesome material! Definetly worth the wait! T1 Fighting!

j****

2022-03-30 06:42:26

385

0

Great quality, I love it so much!

The order was postponed, and there was an error in the system so it marked it wrongly as delivered, but I have it now! It's such good quality! 

c****

2022-03-29 07:58:53

301

0